ok.med

Privacy Policy

Last updated: 2026-04-08

Data Sources (Doctor Directory)

ok.med's doctor directory is compiled from multiple public and regulated channels, including but not limited to the Medical Council of Hong Kong, specialist college registries, and official clinic registration records. All information is cross-checked through automated comparison and manual sampling before publication to ensure alignment with official records. We maintain a regular update schedule, though actual consultation hours and fees may vary at the doctor's discretion. We recommend calling the clinic to confirm before your visit.

Cookies & Anonymous Usage Data

To continuously improve your experience, we use cookies and similar technologies to collect anonymous usage data (such as pages visited and types of search filters used). This data cannot identify you personally and never includes any personal health information. You can manage or disable cookies through your browser settings.

Our Principle on Personal Data Collection

We do not collect any personally identifiable information without your explicit consent.

Searching on ok.med currently requires no login, and we do not ask for your name, contact details, or any personal health information. Should we introduce login-based personalised features in the future (such as saving favourite doctors or tracking appointment history), you will be presented with a separate consent screen before using that feature for the first time. You will be clearly informed of what data we would collect and how it would be used, and you may freely choose whether to consent. Without your explicit consent, no such data collection will occur.

Our Stance on Data Sharing

Information That Identifies You Personally:

We will never share, sell, or disclose your name, contact details, personal health records, or any information that could directly or indirectly identify you to any third party. This is our baseline commitment, with no exceptions.

Anonymised, Aggregated Statistical Data:

To help the healthcare ecosystem operate more effectively (for example, helping clinics understand service demand patterns or supporting research institutions in analysing public health trends), we may use or share strictly anonymised, aggregated statistical data that cannot be traced back to any specific individual. Such data reflects only broad trends (e.g., "the number of searches for paediatrics in a given district over the past month") and contains no individual-level information.

In short: We do not sell your personal data. This is our promise, and it will never change.

Third-Party Links

This platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be effective upon posting to this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact: privacy@ok.med

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